From the moment you hit submit, here’s every step.
Minutes 0–5: confirmation email
You get an instant confirmation with your quote number (format: CB-Q-YYYY-NNNNN). That number is your reference for every email, message, and phone call from here on. Save it.
Within the same business day: photo request
We email you a secure upload link for the photos we need. Why we ask for photos explains specifics. Most jobs need 2–6 photos.
Within 24 hours of your photos: final price
A licensed electrician reviews your scope, your answers, and your photos, and writes back a real itemised quote — not an estimate range. If anything changed from the page price (long wire run, panel surprise, accessibility issue), we explain why before you accept.
Once you accept: install scheduling
We text or email you 2–3 install date options. Most jobs land within 3–7 business days. Generators and panel upgrades sometimes need a 1–2 week lead time because of ESA permit scheduling.
Install day
See what install day looks like. Most residential installs are done in 2–6 hours. We always clean up.
After install
You get an install certificate in your portal within 24 hours. ESA inspection (if applicable) happens within 1–5 business days. Read about post-install support.
Payment
Due after the work is signed off. See accepted payment methods.