Two ways: the email link we send, or directly in your portal. Both feed the same place.
Option 1: Email link (no sign-in needed)
When we ask for photos, you get an email with a secure upload link. Click it on any device — phone, tablet, computer — and drag-drop or pick photos from your gallery. The link works for 90 days from your quote.
Option 2: From your portal
Sign in, go to your requests, click the quote, and use the “Add photos” button. Same upload, same destination.
Photo tips
- JPEG, PNG, or HEIC all work. iPhone photos auto-convert correctly.
- Up to 20 MB per photo. Most phone shots are well under 5 MB.
- Up to 20 photos per quote. Send as many as you think helpful — we’d rather have too many than too few.
- Good lighting — turn on the flash, open the blinds, or take photos during daylight.
- Stand back a few steps — close-ups of just the label miss context; wider shots of the panel area show clearance and routing options.
What we’re usually looking for
See why we ask for photos for the specific list per job type. The summary: your electrical panel (door open), the work area, and the route between them.
If you can’t take a photo
Reply to the photo request email and tell us — e.g. “Panel is in a cramped utility room with poor light”. We’ll either work with what you can send or schedule a quick free walk-through. We never let bad photo conditions trap you.
Privacy
Your photos are stored encrypted in Supabase Storage (in Canada). Only the licensed electrician handling your job and our admin team can view them. Photos are deleted automatically 12 months after your quote closes unless you ask us to keep them.