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Peace of mind

Built to last,
backed in writing.

*Every product carries its manufacturer warranty. On top of that, Copper Bee guarantees the installation itself — if our work causes a problem, we come back and fix it at no charge.

Two layers of protection

Product warranty + workmanship guarantee.

Layer 1

Manufacturer warranty

Every product we install comes with the full manufacturer warranty — typically 1 to 10 years depending on the brand and product category. This covers defects in materials and workmanship of the device itself.

  • Covers defective hardware, failed components, sensor drift
  • Warranty registration handled by us at install time
  • We help file claims and coordinate replacement installs
Layer 2

Copper Bee workmanship guarantee

We stand behind our installation work. If any issue arises from the way we wired, mounted, or connected your equipment, we come back and fix it — free of charge, within the guarantee period.

  • 1-year workmanship guarantee on all installations
  • Covers wiring, connections, mounting, conduit, breaker work
  • No diagnostic fee on workmanship claims — we come, we look, we fix
By category

Manufacturer warranty
at a glance.

Typical manufacturer coverage by category. Actual terms vary by brand, product, and registration — we confirm the current warranty for your exact model at install.

01

EV Chargers

BrandsChargePoint, Emporia, Grizzl-E, Lectron
Term3–5 years
CoversDefects in materials and workmanship, internal component failure
02

Generators

BrandsGenerac Guardian
Term5 years
CoversParts and labour on manufacturing defects, transfer switch included
03

Panel Upgrades

BrandsSiemens, Eaton, Schneider
Term1–5 years
CoversPanel enclosure, breakers, bus bar — varies by manufacturer
04

Surge Protectors

BrandsSchneider Square D, Eaton
TermUp to 10 years
CoversDevice replacement if internal MOVs fail under normal conditions
05

Lighting

BrandsLutron Caseta, Commercial Electric, Ortech
Term2–5 years
CoversLED driver failure, dimmer defects, fixture housing
06

Smoke & CO Detectors

BrandsKidde
Term5–10 years
CoversSensor accuracy, false alarm defects, voice module
07

Smart Home

BrandsRing, Google Nest
Term1–2 years
CoversHardware defects, camera/sensor failure
08

Load Management

BrandsBlack Box
Term3 years
CoversController module, CT sensor accuracy, relay failure
If something goes wrong

How to make a claim.

01

Contact us

Call (647) 890-4747 or email info.copperbee@gmail.com. Describe the issue — we will determine whether it falls under workmanship or manufacturer warranty.

02

We arrange a service visit

For workmanship issues, we come back to your site to diagnose and fix — usually within a couple of days. For product defects, we coordinate with the manufacturer and handle the claim paperwork.

03

We fix it

Workmanship repairs are free. Manufacturer replacements are installed at no additional labour cost — you only wait for the replacement part to arrive.

Warranty terms are subject to each manufacturer’s specific policy. Copper Bee’s workmanship guarantee covers installation labour and materials for 12 months from the date of installation. Damage caused by misuse, unauthorized modification, or acts of nature is not covered. Keep your quote confirmation email — it serves as your proof of purchase and installation date.

Get started

Your project starts
with a few questions.

If you know what you need

Pick the work and answer a few questions. A licensed electrician prices it and replies — installation and ESA permit included, no separate labour charge.

Get a Free Quote
If you would rather talk it through

Call and speak to an electrician, not a call centre. Nothing is booked and nothing is charged until you have seen the price.

(647) 890-4747
ESA certified · Licensed · Insured · Based in Richmond Hill, covering the Greater Toronto Area