We only ask for what we actually need to write you a real price. Here’s the complete list.
During the questionnaire
2–5 short questions specific to the service you picked. For an EV charger that’s where the charger goes (garage / outdoor) and whether you already own one. For a panel upgrade it’s your current amperage, your panel brand, and what loads you’re adding. Multiple-choice — no typing.
At checkout
- Your name and email — for the quote, the email verification, and your portal account.
- Phone number — required so we can text-confirm install timing. We don’t cold-call.
- Install address with postal code — the address the work happens at (not necessarily your billing address).
- Property type — single-family, semi, townhouse, condo, commercial. Affects pricing.
- Timeframe — ASAP / 1–3 months / 3–6 months / planning. Non-binding, just sets expectations.
By email, after submission
We email you a link to upload 2–6 photos. Specifics depend on the job:
- Every job — your electrical panel (door open, label visible).
- EV charger — the parking spot, the route from panel to spot.
- Panel upgrade — meter base, service mast, panel area.
- Generator — gas meter, proposed generator location, side of the house.
- Lighting / smart home — the rooms or fixtures involved.
See why we ask for photos for the deep version.
What we don’t ask for
No SIN, no full credit card details before booking, no driver’s licence, no employment history. Payment happens after the work is done.