Every quote at Copper Bee is reviewed by a licensed electrician — you’re not talking to a sales rep. Here’s how to reach us at each stage.
Before you’ve submitted a quote
Call (647) 890-4747 or email info@copperbee.ca with what you’re thinking about. We answer within business hours (Mon–Fri 7am–6pm, Sat 8am–2pm) and reply to email within 24 hours, usually same day.
After you’ve submitted a quote
The fastest channel is messaging inside your portal at your account → requests. Messages go straight to the electrician handling your job and they’re notified by email. We typically reply within a few hours during business hours.
For an install booking or scheduling change
Text or call the same number above. Most install-day questions resolve in one back-and-forth text.
For something urgent during an install
The electrician on site has the number for our owner directly. If you can’t reach them, call the main number and say it’s urgent — we’ll get someone to you within minutes.
For a complaint or escalation
Email info@copperbee.ca with “Escalation” in the subject. Goes straight to the owner. We take every complaint seriously and we will respond within 1 business day.