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Getting Started

How does the quote process work?

Start to finish — what happens between submitting your details and your install day.

The full flow takes about 24 hours from your first click to a real itemised price. Here’s every step.

Step 1 — Answer a short questionnaire

On our quote page, pick the service you’re after. We then walk you through a short questionnaire — usually 2 to 5 questions — that narrows down the exact product for your situation. For an EV charger that’s two questions; for a panel upgrade or generator it’s a few more.

Step 2 — See your recommendation

We show every product that matches your answers with the installed all-in price. You can add as many products as you want. There’s no commitment here — we don’t take payment, we don’t auto-book anything.

Step 3 — Send us your contact info

Verify your email with a 6-digit code (this is what creates your free portal account so you can come back later) and add your install address. Submitting moves your request into our queue.

Step 4 — We email you for photos

You get an upload link for 2–6 site photos: your electrical panel, the parking spot for an EV install, the gas meter for a generator, etc. Why photos matter covers the specifics. Most people upload from their phone in a couple of minutes.

Step 5 — Final price within 24 hours

A licensed electrician reviews your photos plus your questionnaire answers and writes back a real, itemised quote — no estimate caveats. If it matches the original price, great. If anything shifts (long wire run, panel surprise), we explain why before charging anything. Read about estimate vs final price.

Step 6 — Accept and schedule

Reply yes to the final quote and we’ll book your install. Most jobs happen within 3–7 business days. Payment is due after the work is done and signed off — see our deposit policy.

Get a free Copper Bee quote or contact us with the details and we’ll write back the same business day.

*Still not answered? Start a free quote or email us directly.