7 articles
Help Center — CategoryYour Account
*Signing in, finding your quotes, uploading photos, and managing email preferences.
- № 01
How do I sign in with an email code?
Passwordless sign-in for Copper Bee accounts — step by step.
- № 02
I didn’t receive my sign-in code
Common reasons emails get delayed or filtered, and what to do.
- № 03
How do I update my contact info?
Editing your name, address, and phone number — and what happens to existing quotes.
- № 04
Where can I find my quotes and orders?
A quick tour of your portal — quotes, messages, photos, install dates, and payment links.
- № 05
How do I upload photos to my quote?
The fastest way to send us the photos we need — from email link or directly in your portal.
- № 06
Messages from your electrician
How the in-portal messaging works — when to use it, how fast we reply, and notifications.
- № 07
Email preferences and unsubscribe
Which emails you can mute and which are required for active quotes — and how to opt out cleanly.