Copper Bee sends two kinds of email: transactional (about your quote / order / account) and optional (newsletter, blog updates). You can mute the optional ones any time.
Optional emails you can mute
- Newsletter — new blog posts and seasonal tips. Unsubscribe link at the bottom of every newsletter email.
- Promotional offers — rare, only when something genuinely affects you (financing relaunch, seasonal install discounts). Unsubscribe link in each.
- Survey requests — post-install feedback. Single unsubscribe link.
Required emails (can’t be muted while a quote is active)
- Photo request when you submit a quote.
- Final quote ready notification.
- Install date confirmation.
- Install certificate and ESA paperwork after work.
- Invoice notifications.
- Sign-in codes (only when you request them).
These are part of doing business together — we can’t deliver the service without them.
How to unsubscribe
Three paths, all instant:
- Click the unsubscribe link at the bottom of any optional email. Removes you from that specific list.
- Update preferences at your account settings → Email preferences. Toggle each list on or off.
- Reply “unsubscribe” to any optional email. We process within 24 hours.
If you delete your account
All optional emails stop immediately. Transactional emails stop after any open quote closes.
CASL compliance
We comply with Canadian Anti-Spam Legislation. Every commercial email has a one-click unsubscribe link, our physical address, and a clear sender identity. If you ever get something that doesn’t meet that standard, tell us — we’ll investigate immediately.