Your account profile holds your default name, phone, and install address. Update it any time in your account settings.
Updating your name or phone
Quick edits. New name and phone apply to all future quotes immediately. Existing open quotes keep their original info but you can ask us to update them in your portal.
Updating your install address
Your profile address is the default for new quotes. Each quote has its own install address — perfect if you moved or you’re quoting for a different property. Open quotes don’t change automatically; message us to update the install address mid-quote.
Updating your email
Special handling because the email is also your sign-in identity. Email us from your current address to request the change — we’ll send a verification code to the new address before switching. This protects your account.
Moving to a new house
Update your profile address and start a fresh quote at the new address. Old quote history stays in your account — useful for warranty claims if you ever need them.
Joint accounts (spouse / partner)
Each adult should have their own Copper Bee account if they want sign-in access. But for billing and primary contact, one account is enough. Message us to add a secondary contact email on a quote.
What we don’t store
We don’t keep payment cards on file. Each invoice uses a fresh secure payment link.