7 articles
Help Center — CategoryPricing & Payment
*What is included in the installed price, how we handle deposits, and the financing story.
- № 01
What is included in the installed price?
Every line item baked into the catalogue price — labour, parts, permits, cleanup, and warranty.
- № 02
Why is installation included in the price?
Bundling labour with the product saves you money and removes the surprise-fee problem. Here is the math.
- № 03
Do I have to pay a deposit?
For most residential jobs — no. Here are the exceptions and how deposits work when required.
- № 04
How can I pay?
Every payment method we accept and which one is fastest, cheapest, and easiest for which size of job.
- № 05
Do you offer financing?
Financing is paused while we set up new lender partners. Current status, expected timeline, and alternatives.
- № 06
How are HST and taxes handled?
How Ontario HST is calculated on your invoice and what the line items mean.
- № 07
Refunds, cancellations, and change orders
How we handle a change in scope, a botched install, or a request to undo something.